jilivo Terms and Conditions

To register and use jilivo, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this page. jilivo reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any remaining balance handled in accordance with applicable regulations.

All transactions on jilivo are conducted in Philippine pesos (PHP) through supported local payment channels. Deposits are credited to your account balance once the payment provider confirms the transaction, which typically occurs within a few minutes for most local methods. Withdrawal requests are processed within the timeframes stated in the platform's payment information section, and funds are released to the same payment method used for the original deposit where possible. jilivo does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. You must not use jilivo for any form of money transfer, currency exchange, or financial activity unrelated to legitimate entertainment play. Any transaction that appears irregular or inconsistent with normal play patterns may be reviewed, and affected funds may be held pending investigation. All transactions are final once confirmed; disputes must be raised within 30 days of the transaction date.

All bets placed on jilivo are subject to the specific rules applicable to each sport, market, or game type, which are displayed within the relevant sectionof the platform before you confirm a wager. Once a bet is confirmed and accepted by the system, it cannot be cancelled or amended by the player. jilivo reserves the right to void bets in circumstances where an obvious pricing error has occurred, where a market has been suspended due to irregular activity, or where the outcome of an event has been affected by circumstances outside normal sporting conduct. Winnings are credited to your account balance automatically after the relevant event or game round is settled. Players must not use any automated software, bots, scripts, or other tools to place bets or interact with the platform in a manner that circumvents normal play. Any attempt to exploit technical errors, glitches, or pricing anomalies for financial gain will result in the relevant bets being voided and the account being reviewed. jilivo's decision on all betting disputes is final and binding, subject to the escalation process described in the FAQ.

Players are prohibited from engaging in any activity that is fraudulent, abusive, or harmful to other users or to the integrity of the platform. This includes, but is not limited to, collusion with other players, use of multiple accounts to circumvent limits or claim duplicate benefits, providing false identity information, and any form of harassment directed at other users or platform staff. jilivo monitors account activity continuously and may suspend or permanently close any account where prohibited conduct is detected, with or without prior notice depending on the severity of the situation. Funds held in a suspended account will be reviewed and handled in accordance with applicable regulations and the findings of any investigation. Players who believe their account has been suspended in error may contact support using the details provided on this page to request a review. jilivo cooperates fully with relevant Philippine regulatory authorities and law enforcement agencies in cases involving suspected fraud or illegal activity. Repeated or serious violations will result in permanent account closure with no right of reinstatement.

jilivo is committed to providing a safe and responsible entertainment environment for all players in the Philippines. We provide self-management tools that allow players to set deposit limits, session time reminders, and temporary self-exclusion periods — all accessible from within your account settings. Players who feel that their gaming activity is becoming difficult to manage are strongly encouraged to use these tools proactively and to visit our Responsible Gaming page for detailed guidance and support resources. We reserve the right to impose limits or restrictions on any account where we identify patterns of play that suggest a player may be experiencing difficulties, even without a formal request from the player. Minors are strictly prohibited from registering or using the platform, and any account found to belong to a person under the age of 21 will be closed immediately. jilivo supports the responsible gaming standards applicable in the Philippines and works to ensure that entertainment on the platform remains enjoyable and within healthy boundaries for every user.

jilivo reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date shown at the top of this page and, where appropriate, notify registered players through the contact details held on their account. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact support to discuss your account. We recommend that all players review this page periodically to stay informed of any updates. The most current version of these Terms and Conditions will always be available at this URL. For questions about any specific clause or how it applies to your situation, the FAQ page covers many common scenarios in plain language.